Shipping policy
Shipping Policy
Processing Time All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Methods & Estimated Delivery Times
| Destination | Method | Estimated Delivery |
|---|---|---|
| Hong Kong | Standard Local Delivery | 2–4 business days |
| Asia Pacific | Standard International | 7–14 business days |
| Rest of World | Standard International | 14–21 business days |
Expedited shipping options may be available at checkout.
Shipping Costs Shipping fees are calculated at checkout based on your location and order weight. Free shipping may be available for orders above a certain threshold — check our current promotions for details.
Order Tracking Once your order has shipped, you will receive a confirmation email with a tracking number. You can track your order via the carrier's website.
Customs & Import Duties International orders may be subject to customs duties, taxes, or import fees imposed by the destination country. These charges are the responsibility of the customer and are not included in the product price or shipping fee.
Lost or Delayed Shipments If your order has not arrived within the estimated timeframe, please contact us at shinycove@yahoo.com and we will investigate with the carrier.